Interpersonal and Management Skills
We offer a wide range of courses for Managers or Supervisors as well as catering for employees who currently have no management responsibility. All of our Interpersonal and Management Skills courses can be fully tailored to meet the objectives of a group of people from the same organisation. You may, however, prefer an open 'public' course where the course content is generic or a one to one coaching session entirely focused on your needs.
Click on the training courses listed below for a sample of the course content
Assertiveness coursesOur full range of training courses
- Appraisal Systems Development - 360 and 180 degree systems tailored to suit you Do you need a new Appraisal system or are you aiming to improve your existing Appraisal system? We develop both 180 degree and 360 degree systems and tailor them to your organisational culture and needs.
- Appraisal Training Courses These courses are ideal if you are new to running appraisals or you need to train a number of appraisers in the use of a new Appraisal system. We focus on preparing for the appraisal and running the appraisal meeting professionally. Our appraisal training courses can be specifically tailored to your Appraisal system. We can also help to develop a new Appraisal system or enhance your existing system.
- Assertiveness Training Courses These courses are ideal if you have difficulty asserting your influence on a peer, a junior or your team. Do you lack confidence putting your point of view across? Are you in conflict with others? Do you have difficulty saying 'No'? ..... Just some of the issues we address on our Assertiveness courses.
- Change Management Training Courses These courses are suitable for managers, supervisors or teams involved in a change management process or for an individual who currently has difficulty coping with change. Are you steering a team through operational change? Do you fear change? Do you get frustrated with people who don't like change? ..... Just some of the issues covered on our Change Management courses.
- Communication Skills Courses Do people clearly understand your message? Can you really influence a situation? Are you making the most of your body language? Do you want to be more assertive? These courses are ideal for individuals who have difficulty communicating effectively with peers, juniors or seniors. We also assist teams who are experiencing communication or conflict problems and are looking for innovative ways of communicating internally and externally.
- Confidence Building and Personal Impact Training Courses Do you lack self-confidence? This is an interactive course that helps to boost your self-confidence and gives you the skills and the motivation to communicate with personal impact.
- Conflict Management Training Courses Do other peoples' behaviours frustrate you? Do you know how to deal with difficult people? Do you tend to avoid conflict or to deal with it head on? These courses are ideal for individuals who are experiencing a conflict situation with a junior, a peer or a senior. We also assist teams experiencing internal and interpersonal conflict or teams who are conflicting with other teams.
- Delegation Training Courses Do you find it difficult to let go? Do you think it would be quicker and easier to just do it yourself? Are you keen to start to share your work with others? These courses are ideal for individuals who have to delegate as part of their managerial responsibility or individuals who need to delegate more to free up some of their time and spread their workload.
- Effective Meetings Training Courses These courses are ideal if you find it hard to chair meetings, if you run or attend meetings that seem to achieve nothing or if you find it hard to deal with difficult people in meetings.
- Improving Team Communication Training Courses Our team communication courses are fully tailored to your objectives. Our communication courses make team communication more transparent and help the team to discover ways to adapt in order to achieve optimum performance.
- Leadership Development Training Courses Do you want to improve your team leadership skills? This course is ideal if you have been given leadership responsibility for the first time, are leading and developing a team, need to be more decisive or would benefit by coming across with more confidence and authority.
- Motivation Training Courses These courses are ideal if you are having difficulty motivating yourself or your team. Are you clear on what you want to achieve at work and in your personal life? Could your team perform more effectively?
- Negotiation Training Courses Do you find it difficult to get your point across? Do you feel that you tend to lose rather than win an argument? Do you struggle when entering into a negotiation? These courses are ideal for individuals or teams involved in buying, selling or providing a service.
- Performance Management Systems We can develop and present you with a selection of tailored performance management systems that meet all your requirements. We focus on performance improvement and managing behaviour.
- Performance Management Training Courses These courses are ideal if you are new to Performance Management or if you need to train a number of performance managers in the use of a new performance management system. Our performance management training courses can be specifically tailored to your own system. We can also help to develop a new system or enhance your existing performance management system.
- Presentation Skills Courses Are you confident presenting to a group? Do you know how to keep an audience interested? How do you make sure YOUR message is the one the audience remembers? These courses are ideal for individuals or teams who need to learn how to prepare for, structure and deliver a professional presentation or practiced presenters who wish to "spice up" a stale presentation.
- Project Management Training Courses These courses are ideal for project managers or project team members who are new to project management or experienced project managers who need a refresher seminar.
- Report Writing Training Courses Do you struggle when trying to provide information in a structured format? Are you expected to provide information in the form of a formal report? Could your written communication skills be improved? These courses are ideal for individuals who have to provide structured information for colleagues or clients or individuals who have to develop and write formal reports.
- Team Building Courses Would your team benefit from a tailored team building course? Are you looking for a constructive challenge that acts as a reward for successful team performance? Would you like to combine a constructive team development session with some fun?
- Team Building Events Would your team motivation benefit from a challenging and fun team building opportunity? Would you like to combine a constructive team development session with some social interaction, team-focused practical activities and/or outdoor exercises? Our team building events are fully tailored to your objectives. We can combine indoor, outdoor and social activities into one programme.
- Team Development Courses Is your team newly formed and aiming to make the best possible start? Is your team developing and exploring new and innovative ways to operate? Do you have an established team that is experiencing problems? Is your team going through a significant change programme? Our Team Development courses our tailored to focus on your specific objectives.
- Time Management Training Courses These courses are ideal for individuals who need to improve the way they organise and manage their time (both personal and work time). Would you like to achieve more over a set period of time? Would you benefit from identifying clear and personal work objectives? Can you plan and prioritise effectively? .... Just some of the issues covered on our Time Management Courses.
- CLIENT LIST see a list of some of our recent clients and read a selection of case studies and testimonials by clicking here
- CONTACT US and speak to one of our training consultants
01364 649155 info@traininghand.co.uk - Next Open (Public) ASSERTIVENESS Courses London 21/5, 13/6, 16/7
Birmingham 21/5, 20/6,11/7
Bristol 21/5, 17/6, 7/7
Comments from some of our clients
Training Hand Ltd | Telephone: 01364 649155 | Email: info@traininghand.co.uk