Performance Management Training Courses

A few facts about our Performance Management one-to-one training ....

• All our Performance Management one-to-one training is fully tailored to your organisation's performance management system.
• One-to-one Performance Management Training is suitable for delegates who are new to running a performance management process or experienced performance managers who require training in the use of a new system.
• We can also assist you in developing a new Performance Management system.

Our approach to Performance Management training is simple;  we focus on the practical issues that really make a difference.  All our one-to-one sessions are fully tailored to your needs but, as an indication, the content is normally drawn from the following scope ....

• Ensuring that performance management is a continuous process.
• Developing core competencies and linking them to the process.
• Assessing performance against competencies.
• Understanding your organisation's performance management process.
• Understanding the appraisal / performance management template form and completing it objectively.
• Structuring the performance management review(s).
• Building rapport and relaxing the employee.
• Interviewing, listening and questioning skills.
• Demonstrating professionalism and assertiveness.
• Using positive verbal and non-verbal behaviour.
• Praising and criticising constructively.
• Foreseeing and dealing with a conflict situation.
• Setting clear and realistic objectives.
• Agreeing, recording and monitoring training and continuous professional development needs.
• Creating the link between the performance management process and improved employee performance.